πŸ”’ PRIVACY POLICY

I8live1 Privacy Policy – Member Personal Data Protection

Your privacy is our priority. Find out how i8live1 collects, uses, and protects your personal information in a transparent and responsible manner.


Last Updated: 1 January 2026

At i8live1, we understand how important your privacy is. Every time you use our platform, you entrust us with your personal information β€” and we do not take that responsibility lightly. This Privacy Policy clearly explains how i8live1 handles your personal data, from the point of collection through to how it is protected and used. Please take a moment to read it, as it is important for you to understand your rights as a member.

01 Introduction

This Privacy Policy is issued by i8live1 and applies to all users, visitors and registered members of our platform at i8live1.vu. This document outlines our data protection practices and our commitment to safeguarding your personal information.

I8live1 operates in accordance with internationally recognized data protection principles and complies with applicable legal requirements. We believe every individual has the right to know what happens to their personal data and to have control over that information.

Our Commitment: i8live1 will not sell your personal data to any third party for marketing purposes. Your data is used solely for the purposes stated in this Privacy Policy.

02 Types of Data We Collect

I8live1 collects various types of personal data depending on how you interact with our platform. Below is a full overview of the data collected:

A. Data You Provide Directly

  • Registration Information: Full name, date of birth, email address, mobile number, and username.
  • KYC Verification Information: National ID number, identity document copies (MyKad, passport), facial photo, and proof of address.
  • Financial Information: Bank account number, bank name, e-wallet number (Touch 'n Go eWallet, GrabPay, Boost) for deposit and withdrawal purposes.
  • Communications: Any messages, inquiries, or complaints you send to our support team via live chat or email.

B. Data Collected Automatically

  • Technical Data: IP address, browser type, operating system, screen resolution and device information.
  • Usage Data: Pages visited, time spent on the platform, games played, betting amounts and transaction history.
  • Location Data: General location information based on your IP address for geographic compliance purposes.
  • Cookie Data: Session cookies, preference cookies, and analytics cookies to enhance the user experience.
Data Categories Example Primary Purpose
Identity Name, date of birth, MyKad KYC verification, account registration
Relationship Email, phone number Communications, account notifications
Finance Bank account number, e-wallet Deposit & withdrawal processing
Technical IP address, device type Security, fraud detection
Usage Game history, transactions Responsible gaming monitoring

03 How We Use Your Data

Every piece of data collected by i8live1 is used for legitimate and specific purposes only. We do not process your data beyond the scope outlined below:

  • Account Management: To create, verify, and manage your member account, including the KYC process required by law.
  • Transaction Processing: To process deposits, withdrawals, and all financial transactions securely and accurately.
  • Platform Security: To detect and prevent fraud, money laundering, unauthorized access, and other suspicious activities.
  • Service Improvement: To analyze usage patterns and improve the quality of the gaming experience on the i8live1 platform.
  • Service Communications: To send important notifications regarding your account, transactions, policy changes, and security information.
  • Responsible Gaming: To monitor gaming habits and provide assistance to members who may need support.
  • Legal Compliance: To fulfill legal obligations and the requirements of relevant regulatory bodies.
Marketing: i8live1 will only send you promotional communications if you have given your explicit consent. You may unsubscribe from marketing communications at any time through your account settings.

04 Data Sharing & Disclosure

I8live1 does not sell, rent, or disclose your personal data to third parties without your consent, except in the circumstances outlined below:

  • Service Providers: We share necessary data with trusted service providers such as payment processors, gaming software providers and cloud service providers β€” all bound by strict confidentiality agreements.
  • Legal Compliance: We may disclose information to government authorities, regulatory bodies or law enforcement agencies when required by law or court order.
  • Fraud Prevention: In cases involving suspected financial fraud or cybercrime, we may share relevant information with financial institutions or authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, user data may be transferred as part of the business transaction, subject to appropriate notice.
Third-Party Protection: All third parties that receive data from i8live1 are required to protect that information to security standards equal to or higher than our own.

05 Data Security Measures

Protecting your personal and financial data is among i8live1's highest priorities. We implement multiple layers of technical and organizational safeguards to keep your information secure at all times:

  • 256-bit SSL Encryption: All data transmitted between your device and i8live1 servers is protected with industry-standard 256-bit SSL encryption technology.
  • Two-Factor Authentication (2FA): i8live1 offers two-factor authentication for all member accounts to provide an extra layer of protection against unauthorized access.
  • 24/7 Monitoring: Our security system continuously monitors platform activity to detect any threats or suspicious activity.
  • Internal Access Controls: Access to members' personal data within the i8live1 organisation is restricted to staff who require it to perform their duties only.
  • Regular Security Audits: Our systems undergo periodic independent security audits to ensure protection standards are always up to date.
  • Secure Data Backup: Member data is regularly backed up to secure data centres with strict physical and digital access controls.
Incident Response: In the event of any data security breach that may affect your information, i8live1 will notify you within 72 hours and take the appropriate remedial action.

06 Cookies & Tracking Technologies

I8live1 uses cookies and similar tracking technologies to enhance the user experience, analyze traffic, and ensure the platform functions smoothly. The following are the types of cookies we use:

  • Essential Cookies: Cookies required for core platform functions such as session login, security, and navigation. These cookies cannot be disabled.
  • Performance Cookies: Helping us understand how members use the platform so we can continuously improve the gaming experience.
  • Preference Cookies: Saving your preferences such as interface language and display settings for future visits.
  • Analytics Cookies: Used to collect anonymised usage statistics to help us understand trends and improve our services.

You can manage your cookie settings through your browser settings. However, disabling certain cookies may affect the functionality and your experience on the i8live1 platform.

07 Your Rights Over Your Personal Data

As an i8live1 member, you have certain rights regarding your personal data. We fully respect and support these rights:

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Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

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Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data.

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Right to Erasure

You may request deletion of your personal data, subject to legal data retention obligations.

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Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

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Right to Portability

You have the right to receive your personal data in a machine-readable format for transfer to another platform.

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Right to Restriction

You may request a restriction on the processing of your data under certain circumstances provided by law.

To exercise any of the above rights, please contact our privacy team at [email protected]. We will respond within 30 business days.

08 Data Retention Period

I8live1 retains your personal data only for as long as it is needed for the purposes stated in this Privacy Policy or as required by applicable law.

  • Active Account Data: Retained for the duration your account remains active on the i8live1 platform.
  • Data After Account Closure: Transaction records and KYC data are retained for a minimum of 5 years after account closure to comply with anti-money laundering (AML) legal requirements.
  • Communication Logs: Customer support records are retained for 2 years for reference and service improvement purposes.
  • Analytics Data: Anonymised usage data is retained for up to 3 years for trend analysis and platform improvement purposes.

Once the retention period expires, data will be securely deleted or anonymised in accordance with approved data disposal procedures.

09 Links to Third-Party Websites

The i8live1 platform may contain links or integrations with third-party services such as game providers, payment processors, and social media platforms. This Privacy Policy only applies to data processed directly by i8live1.

When you click on links to third-party websites or services, you are subject to their respective privacy policies. i8live1 is not responsible for the privacy practices of any third party and encourages you to read their privacy policies before sharing any personal information.

Reminder: Third-party game providers integrated within the i8live1 platform have their own privacy policies. However, all providers we select undergo a security assessment before being integrated into our platform.

10 Changes to the Privacy Policy

I8live1 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to the services we offer.

In the event of any material changes, we will:

  • Updating the "Last Updated" date at the top of this page.
  • Sending notifications to registered members via email or in-platform notice at least 14 days before changes take effect.
  • Displaying a clear notice on the platform's home page for a specified period.

Continued use of the i8live1 platform after changes take effect will be considered your acceptance of the amended Privacy Policy.

11 Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Privacy Email: [email protected]
  • Live Chat: Available 24/7 on the i8live1 platform for immediate inquiries.
  • FAQ: Visit page FAQ for answers to the most frequently asked questions.

Our privacy team will respond to all inquiries within 5 business days. For more complex data rights requests, the response period is up to 30 business days in accordance with legal requirements.

Why Is Your Data Safe with i8live1?

Six reasons why over 500,000 members trust i8live1 with their personal information

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Military-Grade Encryption

All data transmitted on the i8live1 platform is protected with 256-bit SSL encryption β€” the same technology used by leading banks worldwide to secure financial transactions.

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Two-Factor Authentication

I8live1 secures your account with two-factor authentication (2FA). Even if your password is compromised, no one can access your account without the additional verification code.

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Independent Security Audit

The i8live1 security system undergoes regular independent audits by third-party cybersecurity experts to ensure there are no vulnerabilities that could be exploited by unauthorized parties.

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24/7 Threat Monitoring

The i8live1 security team monitors our platform around the clock without interruption. Any suspicious activity is detected and addressed in real time before it can impact your account.

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Full Transparency

We believe in full transparency. The i8live1 Privacy Policy is written in plain, easy-to-understand language β€” no confusing legal jargon or hidden terms to worry about.

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Data Control in Your Hands

I8live1 gives you full control over your personal data. From access rights to deletion rights, we make it easy for you to manage your information through your account settings.

Your Data is Safe. Your Experience is Guaranteed.

Join over 500,000 members who have trusted i8live1 as a safe, fair, and transparent online betting platform in Malaysia. Register today and enjoy a worry-free gaming experience.

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